Bank of America Retail Design

Nationwide

National Retail Design Services

As one of the largest and most recognized financial institutions in the United States, Bank of America requires a retail experience that is not only consistent and engaging but also capable of evolving with customer expectations and brand innovation. For over five years, WINTER HOLBEN served as a primary creative services partner to the bank’s financial center design team, delivering high-level, multidisciplinary design solutions across a broad range of retail environments.

This long-term collaboration demanded seamless integration with internal teams and external vendors, as well as a deep understanding of brand, marketing, and architectural standards. Our team provided both strategic leadership and hands-on design services to help implement and evolve the national customer experience.

Scope of Services: 

    • Custom Design for High-Profile Locations
      Conceptual and detailed design for flagship financial centers in major urban markets including Boston, New York, Chicago, and San Francisco.
    • Specialized Financial Centers
      Design and documentation of advanced-technology centers, from early concept through design intent, tailored for evolving service models.
    • Branded Environment + Merchandising Elements
      Development of merchandising systems, window displays, digital and static fixtures, and custom regulatory components to support a cohesive in-branch experience.
    • Brand Experience + Wayfinding
      Design of custom wallcoverings, branded glass films, line-of-business identifiers, and other experiential and wayfinding elements, reinforcing brand identity.
    • Guidelines + Strategic Documentation
      Creation and ongoing maintenance of interactive design and implementation toolkits covering financial centers, ATM vestibules, and specialized formats.
    • Cross-Functional Collaboration
      Close coordination with internal stakeholders (architecture, marketing, brand) and external fabrication and installation teams to ensure consistent execution at scale.

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